Mon – Fri8.30am to 7.00pm
Saturday8.30am to 12.30pm
Mon – Thurs9.00am to 5.30pm
Friday9.00am to 3.00pm
Sat & SunClosed
Mon, Tue, Thurs9.00am to 5.30pm
Wed & Fri9.00am to 1.00pm
Sat & SunClosed
Mount Vets are proud to be an independent vet practice for pets in Wellington, Somerset
As pet owners ourselves, we know how much your pet’s well-being means to you and how important it is that you receive the veterinary service your pet deserves.
Our promise to you
Mount Vets promise to be caring and compassionate and to provide you and your pet with the professional veterinary service that you both deserve. We promise to listen to your concerns and give you clear and easy to follow advice to help you with all aspects of your pet’s health and well-being. We will fully inform and involve you in all aspects of your pet’s veterinary care and respect your wishes at all times.
We offer you the highest standard of veterinary care from an experienced and professional veterinary team. All members of our veterinary team are continually training to ensure that you and your pet receive the most up to date advice and treatment.
We provide 24-hour on-site nursing, so should your pet need to stay in the hospital, an experienced nurse will be caring for your pet throughout the night. We deliver round-the-clock veterinary care 365 days a year, so you can rest assured that we are always available should you need us. We look forward to welcoming you to Mount Vets.
- Our consulting hours are 9.00am to 6.30pm Monday to Friday, and 9.00am to 12.20pm on Saturdays.
- All consultations are by appointment.
- Please call between 9am and 6.30pm to arrange an appointment.
- If you’re a new client or have a new pet we can register your details at this time.
If you would like to see a particular vet please call 01823 662286 for an appointment – meet the full veterinary team here
We offer the following services at our Veterinary Hospital, Taunton Road
- Out of Hours
- Home Visits
- Repeat prescriptions
- Pet Insurance
- Nursing clinics
- Behaviour & Puppy Parties
Out of Hours
We provide a dedicated small animal emergency service 24 hours a day 7 days a week 365 days a year. While the nurses remain in the Hospital to look after the inpatients, the vets work on an on- call basis, that is, they come in when requested to by the nurses. Should you need us out of hours ring the normal telephone number (01823 662286) and a nurse will answer. The nurse will discuss your pet’s problem and if necessary arrange for the on-call vet to speak with you or meet you at the Hospital. Please remember that the out of hours service is for genuine emergencies only. To reflect the increased staff costs of running an out of hours service there will be an out of hours fee and treatment provided out of hours will be charged at a higher rate than during working hours.
We prefer to examine your pet at the Hospital or one of the branch practices, where we have the facilities, equipment and trained nurses to give your pet the best treatment. Treatment at home is limited at best and the time necessary for home visits incurs additional expense. If specifically requested however, home visits will be made. Please telephone before 09.30am for a visit the same day. Home visits cannot be carried out at our busiest times and we will usually arrange a time in the late morning or early afternoon. If you are considering a home visit to have an elderly or unwell pet put to sleep we will always try to accommodate you.
Please note that we can only supply repeat POM-V (Prescription Only Medicine – Veterinarian) medications to animals under our care that require continuous therapy and are owned by registered clients of the Practice.
Pets requiring repeat medications will need to have a repeat prescription for that medication set up on their record and will need to be re-examined at appropriate intervals to ensure that their current medication and dose is still suitable for them. If your pet does not have a repeat prescription set up on their record, or their prescription period has expired, we will not be able to supply repeat POM-V medications without re-examining your pet.
We accept payment by cash, cheque (with banker’s card), Switch, Delta and most credit cards. All fees are due for payment at the time of consultation and all operations should be paid for when your pet is collected. Please discuss fees with the veterinary surgeon or receptionist before treatment is given if you are concerned. We will be happy to provide you with an estimate of the likely costs of investigation and treatment on request.
We recommend that you insure your pet for illness, injury and third party liability. Veterinary treatment is becoming increasingly sophisticated and the cost of providing the latest equipment and medicines is likely to continue to rise. Insurance provides peace of mind and ensures that your pet can receive the very best treatment should a complicated illness or accident occur. Choose your insurance policy carefully and consider whether the premium, level of veterinary fees cover (whether it is life-long, individual condition or annual cover), the policy excess, the exclusions and other details suit you and your pet’s situation. Please be aware that any pet health conditions previously recorded or claimed for may be excluded if you decide to change insurer. Pet insurance is a contract between the owner and the insurance company, not between the owner and the veterinary surgeon. It is always a good idea to ensure that your pet is in fact covered before embarking on expensive treatment, as you will be liable for the costs of treatment should your insurance company refuse the claim.
We like to admit pets for pre-booked operations between 8.00am and 9.00am, this is done at the Hospital, Taunton Road. Pre-booked procedures are usually carried out in the morning, and your pets should go home between 2pm and 4.30pm. If your pet has an operation in the afternoon they should go home between 5pm and 7pm. Pre-booked appointments are not carried out on Saturdays as we reserve these slots for emergencies.
We run regular nursing clinics, staffed by Qualified Veterinary Nurses, to give advice on all aspects of pet healthcare such as nutrition, weight control, worming and flea control, dental health and care of the older pet. Additionally, nurses will be pleased to carry out routine procedures such as nail clipping or the administration of medication. Nursing clinic appointments are charged at a lower rate than veterinary appointments and in many cases are free. Please contact reception for details of nursing clinics.
Behaviour & Puppy Parties
We have our own animal behaviour department run by Jackie Cook, a fully qualified animal behaviourist. Jackie can help with any area of your dog or cat’s behaviour that is causing you concern. In addition, Jackie can offer advice on how to avoid those common pitfalls that can lead to problems developing. Jackie runs evening puppy parties at Lancer Court to encourage your puppy to become a happy well-socialised pet as well as running her own training courses for older pups and adult dogs. To book your pup into a puppy party simply give us a ring.
The very best year-round care for your pet
Your Mount Vets Active Club membership provides the most cost-effective way to give your pet everything they need to stay healthy. Start SAVING immediately on consultations, health checks, vaccinations, parasite treatments and discounts on routine treatments such as microchipping and neutering and dental care.
An independent vet in the heart of Wellington
Clients love bringing their pets to Mount Vets in Wellington
“Always so kind and considerate, excellent care for both our farm animals and pets – Thank you Mount Vets your services are much appreciated “
Mount Vets pet blog & news
From April 2016, dog owners have been legally required to microchip their dog, but cat microchipping is still merely a recommendation. We think it’s just as important for our independent, inquisitive friends to be given the same level of protection. The procedure is...read more
We would like to wish all our clients a very happy and healthy Christmas and New Year. Our Christmas opening hours are below: Date Taunton Road Lancer Court Wiveliscombe Monday 24th December 8.30-4pm 9-4pm 9-4pm Tuesday 25th December Closed Closed Closed Wednesday...read more